If water is coming in now
Say which room and roughly when it started. Keep clear of a sagging ceiling and anything electrical that is wet; the roofer talks through temporary cover before the permanent fix.

The address, what you’re seeing, and a way to reach you. That is all a roofer needs to get started.
You don’t need a diagnosis, a measurement or the name of the shingle. Send the street address so we know which roof and which part of Bentonville, a line about what you’ve noticed, and the phone number or email you’d like the call on.
If a storm is part of the story, add the date you know. If an insurance claim is already open, mention any requested documentation or deadline so the roofer can confirm the inspection scope.
Prefer to talk? Call (479) 364-4803 and leave the same three things.

A request is not an appointment yet, and it doesn’t commit you to any work.
Your request is shared with an independent roofing contractor serving the area. The follow-up can confirm the location, roof concern and available inspection arrangements.
You agree on when the roof can be walked. Steep slopes, wet shingles or fresh storm damage can change how it’s done on the day, and that gets said up front.
The inspection helps explain what needs attention and the options for the roof. Any proposed work, price and schedule are discussed for the actual project.
Include only what you already know. Tracing the water to its entry point is the roofer’s job, not yours.
Say which room and roughly when it started. Keep clear of a sagging ceiling and anything electrical that is wet; the roofer talks through temporary cover before the permanent fix.
Mention replacement, a material change, or repairs that keep coming back. Not knowing the roof’s age is fine; most people don’t.
Tell us the building’s hours, whether there are tenants, and what sits on the roof. That shapes the visit and the scope.
All of Bentonville, homes and commercial buildings: the Square and the downtown blocks, the historic streets west of Main, the Market District, and the subdivisions out toward Thaden Field.
If you’re just outside the city, send the address anyway and you’ll get a straight answer about whether it’s covered.
